Current Vacancies

Application Scientist

London, UK | Competitive Salary

Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.

Responsibilities will include the following listed below and other duties may be assigned depending on the needs of the business:

  • Provide scientific leadership on DVS and IGC SEA products
  • Work with Laboratory Manager as well as Product Managers
  • Test prospective customer samples and provide appropriate scientific sample analysis reports.
  • Work with scientists on advancing SMS’s science
  • Give poster and oral scientific presentations internationally as well as webinars
  • Provide feedback on ways of improving sales and business internationally
  • Write scientific papers and reports
  • Visit potential future customers with sales staff internationally
  • Work with the marketing team to support sales.
  • Carry out internal audit and ISO responsibilities
  • Other duties as agreed or assigned.

Required:

The position of Application Scientist requires a broad range of scientific skills, including, but not limited to:

  • Experience of experimental work in a scientific or chemistry laboratory
  • Expertise in thermal analysis or advanced materials characterisation
  • Experience using vapour sorption studies on materials is advantageous including DVS and IGC methods
  • Good communication skills are essential
  • Knowledge and understanding pharmaceutical or porous or complex organic materials is advantageous.
  • Ability to give scientific lectures and posters

Preferred:

A wide range of skills and experience is useful, but should include:

  • Scientific approaches to research
  • Writing scientific reports, progress reports, etc.
  • Experience of sorption experimental methods
  • Ability to give presentations in English
  • Microsoft Office
  • Complete advanced technical training on DVS and IGC SEA instruments
  • Complete IGC SEA and DVS experiments

The position requires a person with a minimum of Master’s degree (MSc, MEng or MPhil.) or a PhD  in Chemical Engineering or Applied Chemistry or Physical Chemistry or a related disciple. .

Additional training will be provided on an “as needs” basis

You will be working in a small team with other engineers and scientists and should not only be able to work as a member of a team but must also be self-reliant and show personal initiative. Regular international travel.

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Senior Production Engineer

London, UK | Competitive Salary

Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.

Responsibilities will include the following listed below and other duties may be assigned depending on the needs of the business. The role will be under direction from the Production manager to provide guidance and mentoring to existing team members. The role will require an experienced and professional engineer who is used to mentoring apprentice engineers and enhancing their development.

  • To assemble, test and qualify the scientific instrumentation that SMS supplies to its customers
  • Reporting to the Production manager any potential training needs or skills gaps
  • To train and mentor Production team personnel
  • Supporting the production of new / updated production documentation
  • To work safely and to promote safe working practices throughout the Production Team
  • To contribute to the smooth running of the Production Team
  • Following work instructions and helping in keeping the documentation up to date
  • Liaising with both the technical team and R&D on any BOM changes or changes in build process
  • Adherence to build manuals and use of ERP to ensure stock requests and quality steps are completed
  • Helping in the production of new production documentation
  • Working within the Company’s Quality Management System (QMS) to ensure consistently high-quality products
  • To liaise with Production Manager when defects or non-conformances are identified to ensure effective resolution
  • Completing engineering change requests (EC’s), continuous improvement requests (CIR’s) and non-conformance reports (NCR’s) to the satisfaction of the Production Manager
  • Compliance with all H&S policy’s accurate reporting of any incidents or near misses to Production Manager

Required

The position of Senior Production Engineer requires an experienced a broad range of technical capabilities, including, but not limited to:

  • Excellent time management skills
  • An understanding of engineering principles, and a knowledge of the principles of mechanical and electronic design
  • Experience of electrical or electro-mechanical assembly or service
  • Experience of investigation and resolution of production problems
  • Experience of wiring, soldering, electrical testing, and fault finding
  • More than 3 years’ experience as a Senior Production Technician

In addition, good communication skills are essential.

Preferred

  • Experience in the use of MRP/ERP systems for management of inventory and production processes
  • An understanding of project management principals.
  • An understanding of the operation of ISO9001 and/or ISO13485 and how quality management systems can improve customer satisfaction.
  • Experience of OHSAS18001:2007 and/or ISO45001:2018 health and safety management systems.
  • Experience with Windows® Window 7® (or later) operating systems.
  • Experience with Microsoft Office 2016 (or later) office suites satisfaction.
  • Knowledge of ISO9001 and/or ISO13485 quality management systems.
  • Knowledge of OHSAS18001 health and safety management systems.
  • Windows® Window 7® or later operating systems.
  • Microsoft Office 2010 or later office suites

Qualifications & requirements

  • HND/HNC in Electrical or Mechanical Engineering.
    Or 5+ years in a senior production/engineering role.

You will be working in a small team with other engineers and scientists and should not only be able to work as a member of a team but must also be self-reliant and show personal initiative in order to get on effectively with project work independently.

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Stores Supervisor

London, UK | Competitive Salary

Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.

Responsibilities will include the following listed below and other duties may be assigned depending on the needs of the business:

You will be responsible for a vital part of the supply chain. Adherence and improvement of processes and systems to ensure goods are received and dispatched appropriately, and that productivity targets are met. Meeting internal and external service level agreements (SLA’s)

You’ll also be responsible for workplace health and safety standards and for the security of stock (including both correct stock levels are maintained, and stock valuation is Correct).

  • Creation of Purchase Order’s (PO’s) to ensure stock levels remain within pre-determined Min-Max levels
  • Receive goods inwards, including unpacking and labelling and adding into stock
  • Location Management to ensure picking operations are done efficiently
  • Administering stock control on a rolling monthly basis, administer control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed, and resolved
  • Manage both Warehouse and R&D stock locations in separate areas
  • Timely creation of kits for sub-assembly and instrument manufacture paying specific attention to scheduled dates, keeping to pre-determined min-max stock levels
  • Packing, Shipping, and organising returns to suppliers, arranging and shipping free issue parts to third party manufacturers
  • Performing Goods-In Quality checks where required
  • Processing NCR’s
  • Dealing with Internal material requests as per SLA
  • Packing and readiness to ship of both parts and instruments according to SLA’s and shipping instructions
  • Administration of CRM where necessary keeping accurate records
  • Identification of short supply stock notifying Production Manager
  • Receipt/Delivery and safe handling of customer samples for Lab use
  • Assisting QA with the requirements of ISO
  • Responsible for tidiness and cleanliness of all Warehouse areas

Required:

  • 5+ years’ experience in a warehouse supervisory role
  • Previous experience in a manufacturing/ engineering environment
  • Previous experience using a CRM or other computerised stock management system
  • A proportion of this role will require an element of manual handling
  • Proficient knowledge of warehouse procedure and policy
  • Ability to work with all levels of company staff
  • IT skills.
  • Excellent attention to detail
  • Positive attitude, adaptive and flexible

Preferred:

  • Logical reasoning
  • Numerical skills
  • Technical skills
Apply Now

Technical Inside Sales Associate

Allentown, PA, USA | Competitive Salary

Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.

Our continued growth has created a new opening for an inside sales position joining our established, successful sales team. This is an opportunity to join a multi-disciplined team environment introducing new products and developing new market opportunities, with the potential to advance at a personal level.  The position will be focused on selling software upgrades, consumables, and service contracts to our instrument install base.  The candidate will work collaboratively with our current team of established technical field sales managers.  Maintaining and fostering customer relationships through digital outreach and traditional face-to-face visits will be required.  In addition, growing the number and quality of qualified sales leads will be a key metric for this position.  This includes lead generation and database management using our CRM solution (Odoo).

You will be promoting SMS products and services to pharmaceutical, polymer, chemical, construction materials, packaging, nano-materials, bio/medical materials and defense markets, selling our research instrument and support solutions to the scientific community across these defined markets.

Field visits to customers, potential customers as well as exhibitions and meetings means that successful applicants should plan on a minimum of 25% travel. Flexibility of schedule to meet changing deadlines including the ability and willingness to travel is important.

You will work closely with product specialists, sales managers, staff scientists and the senior management team in this new role.

To join the friendly, collaborative, and hardworking team at Surface Measurement Systems, apply now.

Skills and Experience

  • 4-year college degree. Majors or minors in science or engineering, preferably materials science, chemical engineering, chemistry, or a related area are a plus.
  • Very good knowledge of the digital marketing techniques described above, including SEO, which will allow us to generate high quality leads for our sales team and distributors.
  • Knowledge and/or experience of the scientific instrumentation industry would be advantageous.  Experience of either thermal methods, chemical spectroscopy, particle characterization, polymer characterization, surface chemistry or food characterization would be especially helpful. An understanding of physical chemistry would be highly advantageous.
  • Self-starter, target-oriented and thriving on success with proven ability to follow through on tasks and plans including the ability to work unsupervised.
  • Excellent written and verbal communication skills, with a confident presentational style.
  • Ability to produce and adhere to monthly sales report deadlines and yearly sales targets.
  • Sales staff with a consultative sales approach and a mature attitude should apply.
  • Excellent interpersonal and relationship management skills with a desire to develop personal and professional abilities. Ability to work well with all levels of personnel.

Package:

This position has an attractive starting base salary and an incentive package that offers realistic potential for longer term stability and growth.  Total compensation is comprised of a base salary plus commissions tied to sales volume. Benefits package including medical, vision and dental insurance, life insurance and IRA. Opportunities exist for career development in a growing international company for customer focused aspiring sales professionals.

Apply Now